- Check in: from 14:00;
- Check out: no later than 12:00;
- Early check-in: subject to room availability.
Late check-out policy:
- Late check-out is subject to room availability
- 12:00 to 17:00 check-out: 50% room rate surcharge
- After 17:00 check-out: 100% room rate surcharge
- Credit Card required to make booking.Your credit card details is for guarantee your booking only,you will pay directly at the hotel upon arrival or when check out.
- For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;
- Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received.
- If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
- If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
- In case of no-show, 100% room rate and tax will be charged
Children and Extra Adult Policy:
- Child under 6 year old: free of charge;
- Child from 6 year old or extra Adult: surcharge $15/person/night;
For Residents from other countries
Please call: 0084 439 233865 or 0084 439 233868
For Residents calling from: Hanoi
Please Call: 39 233865 / 39 233868
For Residents calling from: Other City / Vietnam
Please Call: 04.39 233865/ 04.39 233868
For urgent call our hotline:0084 1695 357204
For cancellation: Please contact us
By phone: 24/Hours/7 day (0084) 1695357204 (Ms) Fiona Le
Directly Hotel: (0084) 439233868